Frequently asked questions

You will be automatically redirected to the courses after logging into the site via login.

You can log in via the menu: MY ACCOUNT / LOGIN

Also, after logging in you will find your courses in the menu: MY ACCOUNT / MY COURSES

The login details are:
username: your email or the name you entered when registering
password: the password you entered when you registered

If you have forgotten your password, you can reset it and instructions will be sent to your email. This option is in the menu: MY ACCOUNT / LOST PASSWORD

Access to the courses is not limited in time.

If you have purchased a course, are logged into the site and you see the texts, photos but the video cannot be launched and there is an error message, it is more than likely that the country you are in is blocking servers that are considered undesirable by the government or other authorities of that country.

Our website uses Vimeo services as it will allow you to stream videos at very high quality and speed. Vimeo also offers some of the best additional features and a high standard of security.

It is known that services like Vimeo or Youtube are blocked in several countries such as Indonesia, China and others because of their general content. To find out the current situation, you can go to google.com and type in the question “Is my country blocked for vimeo?” You can usually find the actual answer on the first page of search results.

Solution

If you are in a country where services are blocked, a VPN (Virtual Private Network) service offers a solution that hides your location and lets you browse the internet anonymously. VPN services are widespread and common on the internet. You can use them both for free and as a paid service based on your requirements. You can check the current offer through your favorite search engine.

Here are some examples for 2022:

  1. ExpressVPN — #1 VPN in 2022 with excellent speeds, advanced privacy and security features, and 3000+ servers for streaming and torrenting. You can try ExpressVPN risk-free today!
  2. CyberGhost — Premium VPN for fast streaming and secure torrenting for desktop users, but mobile apps for Android and iOS are more limited.
  3. Private Internet Access — Best for advanced users due to customizable network, privacy, and security settings, but headquartered in the United States.
  4. PrivateVPN — Secure VPN with a strict no-logs policy (it even works in China!), but has a small network of only 200+ servers.
  5. IPVanish — Offers unlimited device connections and owns all of its servers, but is based in the US, a 5-Eyes Alliance member state.

Plus 5 more great VPNs made it onto the list! Jump here to read more.

If the videos do not appear even after installing a VPN, please contact us ⬇︎.